airpedic faq

Frequently Asked Questions

We’ve collected all the most commonly asked questions our sleep experts get

Airpedic® Mattresses

How does an Airpedic® mattress help provide lumbar support?

An Airpedic® mattress enhances lumbar support with its multi-zone air chamber technology, allowing precise firmness and support adjustments in the lower back area to promote spinal alignment and help alleviate back pain.

How does Airpedic's multi-zone system differ from regular 2-zone air beds?

Airpedic's advanced design allows for precise control over different areas of the mattress, enabling you to tailor the firmness level for the upper body, lumbar region, and legs independently. This ensures a more ergonomic sleep posture and effective relief from pressure points, significantly enhancing sleep quality and comfort compared to conventional 2-zone systems.

Can Airpedic® mattresses be used on adjustable beds?

Yes, all Airpedic® mattresses are compatible with adjustable beds. They're designed with a unique notched railing system to flex and contour perfectly to adjustable bed frames, enhancing your sleep experience with versatile positioning.

What makes Airpedic mattresses different from traditional memory foam mattresses?

Airpedic® mattresses differ from traditional memory foam mattresses by offering a multi-zone adjustable air system, allowing for precise firmness adjustments across different body areas. While memory foam offers consistent support, Airpedic® mattresses can be customized to fit your body’s specific needs, providing a more tailored sleep experience. Additionally, Airpedic® mattresses integrate cooling technologies and superior orthopedic support to improve overall sleep quality.

How does the Airpedic® mattress improve spinal alignment and alleviate pressure points?

The Airpedic® mattress uses its multi-chamber Tri-Zone system to offer independent control of firmness in different areas of the body. This helps maintain spinal alignment by providing targeted support to the shoulders, lumbar region, and legs, reducing pressure points. This technology promotes a more restful sleep by minimizing strain on the spine and reducing pain in pressure-sensitive areas like the hips and shoulders.

How do Airpedic mattresses reduce tossing and turning during sleep?

Airpedic® mattresses reduce tossing and turning by providing personalized support across different body zones. The adjustable firmness allows for better alignment and comfort, which reduces pressure points that often cause restless sleep. With the Tri-Zone system and cooling technologies, sleepers experience less discomfort and can stay in one position longer, leading to deeper, more restorative sleep.

How do the gel-infused layers in Airpedic mattresses enhance comfort and cooling?

Gel-infused layers in Airpedic® mattresses help regulate temperature by absorbing and dispersing heat away from the body. These layers also provide added cushioning and support, enhancing overall comfort. The cooling effect combined with the firm-to-plush support system makes the mattress ideal for people who experience temperature sensitivity during sleep, ensuring both comfort and a cooler sleeping surface.

What is the Airpedic 120-Night Sleep Trial, and how can I take advantage of it?

The Airpedic® 120-Night Sleep Trial allows you to try out the mattress for 120 nights. If you are not fully satisfied with your mattress, you can return it for a full refund, minus shipping. Additionally, you can receive one comfort enhancement during the trial period, ensuring that your mattress meets your needs for comfort and support. To take advantage of this offer, simply purchase your mattress directly from the Airpedic® website.

What are the warranty details for Airpedic mattresses and adjustable bed bases?

Airpedic® mattresses come with a 20-year limited warranty, which is prorated after the first two years. The air pump has a 10-year warranty, also prorated after 2 years. The adjustable bed bases have a 20-year warranty. This coverage ensures long-term reliability, and any defects in materials or workmanship will be addressed by Airpedic®'s customer service team.

Can I finance my Airpedic mattress purchase through Synchrony HOME® Credit Card?

Yes, you can finance your Airpedic® mattress purchase using the Synchrony HOME® Credit Card. Airpedic® offers flexible financing options to help make your purchase more affordable. Check the Airpedic® website for more details on financing plans and apply for the Synchrony HOME® Credit Card during checkout.

What is the best Airpedic mattress for relieving joint pain and arthritis?

For relieving joint pain and arthritis, the Airpedic® 700 Series, Airpedic® 800 or 1000 Series would be the best options. These models feature plush comfort layers and responsive support that help alleviate pressure on inflamed joints. The customizable firmness in the multi-zone system allows for targeted relief, ensuring comfort while sleeping without exacerbating pain. The cooling features in both models also help reduce inflammation.

What’s the difference between the Airpedic 800 and Airpedic 850 models?

The 850 provides more of a medium firmness, while the 800 will be more on the medium-soft side. Both offer the same adjustable air support and high-quality materials.

Sleeping on an Airpedic®

Will I feel the separate partitions between each of the zones?

No, our Airpedic® mattresses are designed with a unique system that integrates zones without creating noticeable separations, ensuring smooth and consistent support throughout.

Will I feel a difference in the middle of the mattress compared to each side when I roll over?

No, our Airpedic® mattresses feature seamless center support and edge-to-edge comfort layers for a uniform feel across the entire surface, eliminating dips, valleys, or center humps.

Is the pump on the Airpedic® mattress quiet, and does it activate unexpectedly at night?

The pump features advanced sound dampening for ultra-quiet operation, ensuring a disturbance-free night. It includes a one-second delay to prevent accidental activation and maintains air pressure reliably, eliminating frequent adjustments. Unlike some competitors, Airpedic® opts for consistent comfort overnight, avoiding adjustments that could disrupt deep sleep stages.

Does the Airpedic® 1100 feel like a foam or traditional pillow-top mattress?

The Airpedic® 1100 offers the classic comfort of a traditional pillow-top but elevates the experience with its unique design. It combines the responsiveness of springy layers with the added benefit of flex-support memory foam, minimizing motion transfer while delivering unparalleled, cloud-like comfort not typically found in standard pillow-top mattresses.

Airflow Transfer System

What is the Airflow Transfer System® and how does it keep me cool while I sleep?

The Airflow Transfer System® is a patented feature (U.S. Patent No. 7,334,280) that promotes superior cooling by using a combination of surface holes and underlying channels. This system helps move heat away from the body and promotes constant airflow, which reduces heat buildup inside the mattress. The result is a cooler sleep surface and a more comfortable night’s sleep.

Can you feel the Airflow System's pincore holes when lying on the mattress?

No, the pincore holes in the Airflow Transfer System are imperceptible when you lie on the mattress. The foam's softness and the holes' small size ensure a smooth and seamless feel. Even with your hands, the mattress remains smooth under the cover, offering a silky and supportive sleeping surface without any noticeable texture from the holes.

Do the Airflow Transfer System's small holes compromise the foam's durability?

No, the holes are strategically placed an inch apart, ensuring the foam's structural integrity remains intact. The foam's compression strength and longevity are unaffected by these holes. Instead, the enhanced ventilation they provide can extend the foam's life by mitigating heat and perspiration, known detractors of foam durability.

Materials & Craftsmanship

I heard that your competitor's warranties do not cover the foam in the mattress itself. Does Airpedic's warranty cover the foam?

Yes, our beds are built to last and come with our 20-year limited warranty including coverage for the foam layers. See our warranty page for more details.

I have heard that some airbeds can form mildew or mold inside the mattress. What is the reason for this, and is it a concern with an Airpedic® mattress?

Airpedic® uses 100% urethane chambers, inherently resistant to bacteria, and mold, without adding chemicals. Some competitors may use natural rubber chambers that can develop cracks over time, creating environments where mold and mildew result from moisture trapped within the mattress.

What kind of foam is used in the Airpedic® beds?

Our foam is fully CertiPUR-US® certified, ensuring low VOC emissions and eco-friendly qualities. Made in the USA from high-density materials, it’s backed by a full 20-year warranty.

Is there a risk of air leaking from the mattress chambers?

No need to worry—Airpedic® utilizes 15 mil thick, durable 100% urethane walls, superior to rubber and vinyl. Our RF welding creates air-tight seams, supporting our 20-year industry-leading warranty.

How are Airpedic’s chambers more flexible than others, when many types of urethane and rubber chambers can be rigid?

Airpedic® achieves flexibility in its chambers by utilizing high-quality, thick 100% Urethane, eliminating the need for inflexible nylon coatings. This design choice allows the chambers to adapt to your weight, offering a more forgiving and comfortable sleep surface that avoids the common issue of bottoming out found in less flexible systems.

Adjustable Bed FAQs

What are the benefits of a multi-zone adjustable air mattress?

A multi-zone adjustable air mattress allows you to customize the firmness and support for different areas of your body, such as your shoulders, lumbar, and legs. This helps improve spinal alignment, reduce pressure points, and enhance sleep comfort. The Airpedic® mattresses use a multi-chamber Tri-Zone system that provides precise support, which is particularly beneficial for individuals with back and neck pain.

How can a mattress help with back and neck pain relief?

A mattress that supports proper spinal alignment can significantly reduce back and neck pain. Airpedic® mattresses are designed with orthopedic science in mind, featuring customizable firmness in multiple zones. This allows you to adjust the support under your head, neck, and spine to maintain proper posture and relieve pressure, which can reduce pain caused by poor alignment.

What is the best mattress for hot sleepers?

For hot sleepers, Airpedic® offers mattresses with patented cooling technologies like the Airflow Transfer System® and gel-infused layers. These features actively move body heat away and promote cooler air circulation within the mattress, ensuring a more comfortable and temperature-regulated sleep environment, even for those who tend to sleep hot.

How do adjustable bed bases help with snoring and sleep apnea?

Adjustable bed bases allow you to elevate your head, which helps keep your airways open and reduces snoring and breathing interruptions common with sleep apnea. Airpedic® adjustable bases, such as the RestFlex 200 and RestFlex 300 Premier models, include features like anti-snore settings and independent head and feet lifts, which make it easier to find the optimal position for improved breathing during sleep.

What are the advantages of adjustable firmness in a mattress for couples?

Adjustable firmness allows each partner to customize their side of the bed for personalized comfort. For couples with different preferences, this means one person can have a firmer surface for support, while the other can opt for a softer surface for comfort. The Airpedic® mattresses offer this feature, which is especially beneficial for couples who have different sleeping preferences or need specific support to address health issues like back pain or snoring.

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Customer Success Stories

david ashley testimonial

After sleeping on the bed now for 6+ weeks, all I can say is that I wished we had ordered it sooner! The Airpedic 850 King mattress is simply amazing. We haven't had a bad night's sleep with the new mattress.

- David and Ashley Booth

jeff cindy testimonial

After 5 Years we are just as happy with our Airpedic 1000. The mattress is still very supportive and comfortable and we highly recommend the mattress to anybody looking for the ability to have individual settings, as well as the separate support setting for your low back.

- Jeff and Cindy Williams

Testimonial

This mattress is so comfortable that we can’t think of a time we ever slept like this. On this mattress we don’t toss and turn and we don’t get hot lying on the mattress.

- James Carlock

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(800) 875-1973

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